Training & Support Designed for You

Helping DSPs thrive in their day-to-day work.

Who Are DSPs?

Direct Support Professionals (DSPs) are the frontline heroes who provide compassionate care and support to individuals with intellectual and developmental disabilities, as well as those with mental health and behavioral needs. You play a vital role in helping people live full, meaningful lives—whether it’s assisting with daily tasks, supporting skill development, or promoting independence.

This hub was created specifically for you: to provide the training, resources, and guidance you need to excel in your work, stay confident on the job, and continue making a difference every day.

Courses That Match Your Day-to-Day Reality

Practical, hands-on training to support your work.

Resources at Your Fingertips

We’ve gathered essential tools and guides to make your day-to-day work easier and more efficient. From quick-reference checklists to detailed documentation guides, these resources are designed specifically for DSPs like you.

Keep every shift organized with pre-made checklists.

Quick reference for accurate record-keeping.

Practical advice for everyday challenges.

Step-by-step guides for common tasks.

Detailed instructions to maintain proper records.

Learn more about standards and certifications.

Answers to common questions and challenges.

Your Voice Matters

What Do You Want to Learn Next?

We’re always looking for ways to better support the important work you do. Your feedback helps us create training that’s relevant, practical, and truly useful in your day-to-day role.

Let us know what topics, challenges, or skills you’d like to see covered next—we’re listening.

What would you like more training on?

What challenges do you face in your day-to-day work?

Join Over 800+ Agencies Enhancing Their Training with Scales Training Company

Partner with Scales Training.

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Meet the Participants

“Scales was some of the best NCI I’ve had and I’ve taken the classes many times. Super relatable, funny, and got to the heart of the program. I learned new perspectives on things. Highly recommend!”


CHRISTINA NICOLE, NCI Student

“Our organization has been using Scales Training Company for many of our training classes for the past few years and they have been amazing to work with.”


BRIAN CAMP, Scales Student

“I really enjoyed the training. One thing I took away from it is that I need to practice more self-care. I also need to step back and set better boundaries for myself.”


AMBER RUSSO, Scales Student