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MH/SU/IDD Provider Training

Home » MH/SU/IDD Provider Training » Page 2
  • Learn how to identify behavior changes in clients during the holidays. Discover common triggers, warning signs, and how staff can provide support.

    How to Identify Changes in Behavior for Clients During the Holidays

    Workforce & Leadership Support|December 1st, 2025|

    Introduction The holidays are emotionally charged. While some clients thrive, others struggle with disruptions in routine, financial stress, or reminders of past trauma. Behavior changes during the holidays can be subtle but important to recognize early. Leaders must equip staff to identify these shifts before they escalate. Common Holiday Triggers Emotional Pain – Grief, [...]

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    0.9 min|
  • How to Identify Signs of Burnout in Staff and Clients Going Into the Holidays

    How to Identify Signs of Burnout in Staff and Clients Going Into the Holidays

    Workforce & Leadership Support|November 1st, 2025|

    Introduction The holiday season can be one of the most challenging times for agencies providing mental health, substance use, and developmental disability services. Stress, family tension, and high caseloads combine to create the perfect environment for burnout. Leaders must recognize the warning signs early, both in staff and clients, to maintain a healthy and [...]

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    1.2 min|
  • How Crisis Hubs Like Alamance County’s Are Redefining Behavioral Health Response in North Carolina

    Behavioral Health Training|September 1st, 2025|

    In April 2025, Alamance County launched an innovative mental health crisis hub offering immediate, no-cost support to individuals facing behavioral health emergencies. Located in central North Carolina, this facility includes walk-in urgent care, a peer-led “living room” space, and a 16-bed inpatient unit — all designed to divert individuals from jails and emergency rooms. [...]

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    2 min|
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